Contact Us
Phone: 01295 263569
Email
The Close Nursery
14 Prospect Road
Banbury
OX16 5HH
OFSTED Registration Number EY457300
FAQ
Points you should have answers to
- Is the setting registered with OFSTED?
- What are your opening times?
- Who owns the nursery?
- Does the setting carry public liability insurance?
- How many staff are there and what qualifications do they have?
- How are the rooms divided?
- How do I settle my child in?
- What happens if my child is upset when I need to leave?
- Do staff give cuddles?
- What will my child do at nursery?
- How do I know what sort of day my child has had?
- How do I know what my child has eaten during the day?
- How do I know my wishes will be respected?
- What happens if I realise I have forgotten to send in lunch or pack a spare set of clothes?
- What happens if an accident happens?
- What happens if a staff member is absent.
- Do we go on outside visits?
- Is the site secure?
- What do I do if my child is ill?
- Can you give medicine at nursery?
- How do I pay?
- What do I pay if my child does not attend?
- Who provides nappies?
- Can my child sleep and if so where?
- Will my child mix with other age groups?
- Do you have a set of formal policy documents?
- Are the staff CRB checked?
- Confidentiality and Privacy
- How do I know if my child is making good progress?
- Can you reheat my child’s lunch?
- What do I send in for lunch?
- What do you charge?